This is likely an issue with using active vs. passive FTP. Unfortunately since you're not using `--net=host` you can't use passive ftp (at least it's never worked for me). Perhaps sftp on port 8022 will work better.

--
Devon Ryan, Ph.D.
Email: dpryan@dpryan.com
Data Manager/Bioinformatician
Max Planck Institute of Immunobiology and Epigenetics
Stübeweg 51
79108 Freiburg
Germany

On Fri, Jun 23, 2017 at 1:06 PM, Md. Rezaul Karim <rezaul.karim@insight-centre.org> wrote:
Timeout detected. (data connection)
Could not retrieve directory listing
Error listing directory '/'.


However, when I tried from Ubuntu terminal it gets connected. However, I am getting below error:

asif@ubuntu:~$ ftp 10.196.106.60 8021
Connected to 10.196.106.60.
220 ProFTPD 1.3.5rc3 Server (Public Galaxy FTP) [::ffff:172.17.0.2]
Name (10.196.106.60:asif): rezaul.karim@insight-centre.org
331 Password required for rezaul.karim@insight-centre.org
Password:
230 User rezaul.karim@insight-centre.org logged in
Remote system type is UNIX.
Using binary mode to transfer files.
ftp> ls
500 Illegal PORT command
ftp: bind: Address already in use
ftp> quit
221 Goodbye.


Regards,
_________________________________
Md. Rezaul Karim, BSc, MSc
Researcher, INSIGHT Centre for Data Analytics
National University of Ireland, Galway
IDA Business Park, Dangan, Galway, Ireland

On 23 June 2017 at 12:01, Devon Ryan <dpryan@dpryan.com> wrote:
Do you get an error of some sort?

--
Devon Ryan, Ph.D.
Email: dpryan@dpryan.com
Data Manager/Bioinformatician
Max Planck Institute of Immunobiology and Epigenetics
Stübeweg 51
79108 Freiburg
Germany

On Fri, Jun 23, 2017 at 12:33 PM, Md. Rezaul Karim <rezaul.karim@insight-centre.org> wrote:
Hi Devon,

I tried to connect to Galaxy instance with FTP client WinSCP as follows:

Inline images 1

But no luck. Even I tried with the DNS (i.e. http://bioopenergalaxy.insight-centre.org/) and changing SFTP to FTP and tried with port number 21 and 8021 too.




Regards,
_________________________________
Md. Rezaul Karim, BSc, MSc
Researcher, INSIGHT Centre for Data Analytics
National University of Ireland, Galway
IDA Business Park, Dangan, Galway, Ireland

On 23 June 2017 at 11:05, Md. Rezaul Karim <rezaul.karim@insight-centre.org> wrote:
Ok, thanks for the clarification. I will try again and get back to you.



On Jun 23, 2017 11:03 AM, "Devon Ryan" <dpryan@dpryan.com> wrote:
If your user is an admin then yes. Each user can use their normal
login credentials.
--
Devon Ryan, Ph.D.
Email: dpryan@dpryan.com
Data Manager/Bioinformatician
Max Planck Institute of Immunobiology and Epigenetics
Stübeweg 51
79108 Freiburg
Germany


On Fri, Jun 23, 2017 at 11:45 AM, Md. Rezaul Karim
<rezaul.karim@insight-centre.org> wrote:
> Did you mean using the admin user email id and the password?
>
> Regards,
> _________________________________
> Md. Rezaul Karim, BSc, MSc
> Researcher, INSIGHT Centre for Data Analytics
> National University of Ireland, Galway
> IDA Business Park, Dangan, Galway, Ireland
> Web: http://www.reza-analytics.eu/index.html
>
> On 23 June 2017 at 10:44, Devon Ryan <dpryan@dpryan.com> wrote:
>>
>> You should be able to login with the email address and password that
>> you use for Galaxy then. That works for my instances at least.
>> --
>> Devon Ryan, Ph.D.
>> Email: dpryan@dpryan.com
>> Data Manager/Bioinformatician
>> Max Planck Institute of Immunobiology and Epigenetics
>> Stübeweg 51
>> 79108 Freiburg
>> Germany
>>
>>
>> On Fri, Jun 23, 2017 at 11:38 AM, Md. Rezaul Karim
>> <rezaul.karim@insight-centre.org> wrote:
>> > Hi Devon,
>> >
>> > Yes, I'm running the galaxy-docker-stable from Björn and my RiboGalaxy
>> > is
>> > built on top of it (version 17.05). My system admin has provided me with
>> > the
>> > IP address of this DNS and when I issue the FTP command as follows:
>> >
>> > asif@ubuntu:~$ ftp 10.196.106.60 8021
>> >
>> > It shows:
>> >
>> > Connected to 10.196.106.60.
>> > 220 ProFTPD 1.3.5rc3 Server (Public Galaxy FTP) [::ffff:172.17.0.2]
>> > Name (10.196.106.60:asif):
>> >
>> > It seems ProFTPD is already configured. While running the container,
>> > port
>> > 8021 was mapped to 21.
>> >
>> >
>> > Regards,
>> > _________________________________
>> > Md. Rezaul Karim, BSc, MSc
>> > Researcher, INSIGHT Centre for Data Analytics
>> > National University of Ireland, Galway
>> > IDA Business Park, Dangan, Galway, Ireland
>> > Web: http://www.reza-analytics.eu/index.html
>> >
>> > On 23 June 2017 at 10:30, Devon Ryan <dpryan@dpryan.com> wrote:
>> >>
>> >> Are you using galaxy-docker-stable from Björn
>> >> (https://github.com/bgruening/docker-galaxy-stable) or did you make
>> >> your own dockerized-Galaxy version? Björn's runs proFTPd by default,
>> >> so if you're using it then ensure that's running in the container.
>> >>
>> >> Devon
>> >> --
>> >> Devon Ryan, Ph.D.
>> >> Email: dpryan@dpryan.com
>> >> Data Manager/Bioinformatician
>> >> Max Planck Institute of Immunobiology and Epigenetics
>> >> Stübeweg 51
>> >> 79108 Freiburg
>> >> Germany
>> >>
>> >>
>> >> On Fri, Jun 23, 2017 at 11:17 AM, Md. Rezaul Karim
>> >> <rezaul.karim@insight-centre.org> wrote:
>> >> > Dear All,
>> >> >
>> >> > I have Dockerized the Galaxy and it's running as a containerized
>> >> > application
>> >> > on the DC/OS server. It can be accessed at
>> >> > http://bioopenergalaxy.insight-centre.org/.
>> >> >
>> >> > However, I'm wondering how to FTP files on it. Please note that I
>> >> > have
>> >> > the
>> >> > following configuration on the galaxy.ini file:
>> >> >
>> >> > # This should point to a directory containing subdirectories matching
>> >> > users'
>> >> > identifier (defaults to e-mail), where Galaxy will look for files.
>> >> > ftp_upload_dir = /export/ftp
>> >> >
>> >> > # This should be the hostname of your FTP server, which will be
>> >> > provided
>> >> > to
>> >> > users in the help text.
>> >> > ftp_upload_site = bioopenergalaxy.insight-centre.org
>> >> >
>> >> >
>> >> > Any help or pointer would be highly appreciated.
>> >> >
>> >> >
>> >> >
>> >> >
>> >> > Regards,
>> >> > _________________________________
>> >> > Md. Rezaul Karim, BSc, MSc
>> >> > Researcher, INSIGHT Centre for Data Analytics
>> >> > National University of Ireland, Galway
>> >> > IDA Business Park, Dangan, Galway, Ireland
>> >> > Web: http://www.reza-analytics.eu/index.html
>> >> >
>> >> > ___________________________________________________________
>> >> > Please keep all replies on the list by using "reply all"
>> >> > in your mail client.  To manage your subscriptions to this
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>> >> >
>> >> > To search Galaxy mailing lists use the unified search at:
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>> >
>> >
>
>