Follow the Galaxy wiki https://wiki.galaxyproject.org/Admin/Config/Performance/Cluster#Submitting_J... setup permission instructions. Follow these 2 steps to get Galaxy to run as real users with IBM Platform LSF: Step 1) Download the latest LSF DRMAA 1.1.1 from github. https://github.com/PlatformLSF/lsf-drmaa Level commit e4d5c1ab10fcba572eaede68fc2fc05332198bec or above This fixes the LSF job id not found issue. Step 2) LSF needs to disable message being printed out via the LSF environment variable "BSUB_QUIET". This can be done either in in Galaxy drmaa_external_runner.py file or in the galaxy admin environment profile Edit the drmaa_external_runner.py file to add in the LSF environment variable "BSUB_QUIET" to disable message print out. Line in blue below. scripts/drmaa_external_runner.py: def main(): userid, json_filename, assign_all_groups = validate_paramters() set_user(userid, assign_all_groups) json_file_exists(json_filename) os.environ['BSUB_QUIET'] = 'Y' s = drmaa.Session() s.initialize() jt = s.createJobTemplate() load_job_template_from_file(jt, json_filename) OR Disable LSF message in the galaxy admin profile e.g. export BSUB_QUIET=Y in .bash_profile Regards, Linda