Cris: maybe check what ports are configured for your Galaxy and/or Tool Shed to make sure they are not in conflict. I don't know enough about AWS to help you more, maybe someone else will jump in.

M.

On Thu, Sep 1, 2016 at 1:48 PM Cristel Thomas <cristel.thomas@gmail.com> wrote:
No previous instance of reports running, and I'm not sure what to check as far as ports. 
our AWS guy said it might be an issue with AWS but I don't know enough about all this to confirm (or to know how to confirm).

thanks for your help.

On Thu, Sep 1, 2016 at 1:39 PM, Martin Čech <marten@bx.psu.edu> wrote:
Cris: please check whether some previous instance of Reports isn't still running and/or check your ports using e.g. `netstat`
M.

On Thu, Sep 1, 2016 at 1:19 PM Cristel Thomas <cristel.thomas@gmail.com> wrote:
Hi Martin,
the config is:
port = 8081
host = 0.0.0.0

this is the first time we have that issue though, and the instance has been running just fine until now. I don't think we've changed anything.

On Thu, Sep 1, 2016 at 12:40 PM, Martin Čech <marten@bx.psu.edu> wrote:
Hi Cris,

what `host` and `port` is in your reports.ini config file? This stacktrace would point at something already running at the same port.

Martin

On Thu, Sep 1, 2016 at 12:36 PM Cristel Thomas <cristel.thomas@gmail.com> wrote:
Galaxy admins, 
One of you has probably seen the below error before, can someone explain? for background, we're running our instance on a AWS server (if that makes a difference)


galaxy.web.framework.base DEBUG 2016-05-19 12:43:40,545 Enabling 'sample_tracking' controller, class: SampleTracking
galaxy.web.framework.base DEBUG 2016-05-19 12:43:40,545 Enabling 'system' controller, class: System
galaxy.web.framework.base DEBUG 2016-05-19 12:43:40,546 Enabling 'workflows' controller, class: Workflows
galaxy.web.framework.base DEBUG 2016-05-19 12:43:40,546 Enabling 'users' controller, class: Users
galaxy.web.framework.base DEBUG 2016-05-19 12:43:40,547 Enabling 'jobs' controller, class: Jobs
galaxy.web.framework.base DEBUG 2016-05-19 12:43:40,547 Enabling 'root' controller, class: Report
galaxy.web.framework.base DEBUG 2016-05-19 12:43:40,547 Enabling 'home' controller, class: HomePage
galaxy.webapps.reports.buildapp DEBUG 2016-05-19 12:43:40,548 Enabling 'httpexceptions' middleware
galaxy.webapps.reports.buildapp DEBUG 2016-05-19 12:43:40,549 Enabling 'recursive' middleware
galaxy.webapps.reports.buildapp DEBUG 2016-05-19 12:43:40,551 Enabling 'error' middleware
galaxy.webapps.reports.buildapp DEBUG 2016-05-19 12:43:40,551 Enabling 'trans logger' middleware
galaxy.webapps.reports.buildapp DEBUG 2016-05-19 12:43:40,552 Enabling 'x-forwarded-host' middleware
Starting server in PID 14676.
Traceback (most recent call last):
  File "./scripts/paster.py", line 26, in <module>
    serve.run()
  File "/home/galaxy/immport-galaxy/lib/galaxy/util/pastescript/serve.py", line 1061, in run
    invoke(command, command_name, options, args[1:])
  File "/home/galaxy/immport-galaxy/lib/galaxy/util/pastescript/serve.py", line 1067, in invoke
    exit_code = runner.run(args)
  File "/home/galaxy/immport-galaxy/lib/galaxy/util/pastescript/serve.py", line 223, in run
    result = self.command()
  File "/home/galaxy/immport-galaxy/lib/galaxy/util/pastescript/serve.py", line 673, in command
    serve()
  File "/home/galaxy/immport-galaxy/lib/galaxy/util/pastescript/serve.py", line 650, in serve
    server(app)
  File "/home/galaxy/immport-galaxy/lib/galaxy/util/pastescript/loadwsgi.py", line 234, in server_wrapper
    **context.local_conf)
  File "/home/galaxy/immport-galaxy/lib/galaxy/util/pastescript/loadwsgi.py", line 94, in fix_call
    val = callable(*args, **kw)
  File "/home/galaxy/immport-galaxy/.venv/local/lib/python2.7/site-packages/paste/httpserver.py", line 1361, in server_runner
    serve(wsgi_app, **kwargs)
  File "/home/galaxy/immport-galaxy/.venv/local/lib/python2.7/site-packages/paste/httpserver.py", line 1310, in serve
    request_queue_size=request_queue_size)
  File "/home/galaxy/immport-galaxy/.venv/local/lib/python2.7/site-packages/paste/httpserver.py", line 1153, in __init__
    request_queue_size=request_queue_size)
  File "/home/galaxy/immport-galaxy/.venv/local/lib/python2.7/site-packages/paste/httpserver.py", line 1132, in __init__
    request_queue_size=request_queue_size)
  File "/home/galaxy/immport-galaxy/.venv/local/lib/python2.7/site-packages/paste/httpserver.py", line 345, in __init__
    HTTPServer.__init__(self, server_address, RequestHandlerClass)
  File "/usr/lib/python2.7/SocketServer.py", line 419, in __init__
    self.server_bind()
  File "/usr/lib/python2.7/BaseHTTPServer.py", line 108, in server_bind
    SocketServer.TCPServer.server_bind(self)
  File "/usr/lib/python2.7/SocketServer.py", line 430, in server_bind
    self.socket.bind(self.server_address)
  File "/usr/lib/python2.7/socket.py", line 224, in meth
    return getattr(self._sock,name)(*args)
socket.error: [Errno 99] Cannot assign requested address
Removing PID file reports_webapp.pid


Thanks,
Cris
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