Hello Theresa,

Local jobs should run fairly quickly. But the NGS queue was stalled, then believed to be moving earlier (incorrectly by me), but now under review again. The grey queued jobs will eventually execute, so I wouldn't delete them quite yet.
http://wiki.galaxyproject.org/Support#Dataset_status_and_how_jobs_execute

For high-priority work, a move to an alternate Galaxy solution is certainly an option, even more so given your deadline. A cloud Galaxy is one good choice - this is a sure thing but has associated costs. Other public servers are also potential choices - each has different tools available and other requirements - so check out these and see what may work. Links for you to review are here:
http://wiki.galaxyproject.org/BigPicture/Choices
http://wiki.galaxyproject.org/Cloud
http://wiki.galaxyproject.org/PublicGalaxyServers

Good luck, and thanks for the patience during our upgrade,

Jen
Galaxy team

On 9/30/13 7:56 PM, Theresa Stueve wrote:

Greetings,

I would like to map some RNAseq data in Top hat in Galaxy Main- I only have 2 files but both have have been in queue 'waiting to run' since last Thursday (9/26)? I have a data meeting this Thursday and am gonna get trounced

can you advise? history is below

is there another galaxy I can try perhaps? I do appreciate that you all are expanding the universe
--
Theresa Ryan Stueve
510-225-8894 (text better than voicemail for quick response)
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