Just to follow-up on this. The MarkupSafe egg is definitely present on the eggs directory and the servers are ran through virtualenv.

On 27 October 2011 15:08, Jerico Nico De Leon Revote <jerico.revote@monash.edu> wrote:
Hi,

I'm just doing a simple get->data from UCSC on our local Galaxy instance and got the following error:

WARNING:galaxy.eggs:Warning: MarkupSafe (a dependent egg of Mako) cannot be fetched

The job box then is displayed as red on the history panel.
The job runner states that the job finished normally on the cluster.
Galaxy is checkout from galaxy-central (changeset: 6176:34fffbf01183).

Thanks,

Jerico