[galaxy-dev] jobs stuck in new state

I have many jobs stuck in the 'new' state on our local Galaxy instance. The jobs can't be stopped using the Admin->Manage jobs tool. First, does anyone know why a job would get stuck in the 'new' state for weeks? I have cleaned things up by manually setting their states to 'error' in the MySQL database. Is there a better way of dealing with 'new' jobs? BTW, our Galaxy instance was updated about two weeks ago. Wondering, David Hoover Helix Systems Staff