I am pretty stumped by this - my next actions would be to upgrade to
the newest latest_15.03 in case this has been fixed.
If that doesn't fix it I might look at your proxy configuration - is
there a proxy server sitting in front of Galaxy? It looks like upload
works on this server and I believe that is using the same endpoint
POST /api/tools. I don't know why upload would work but all other
tools fail - but one possibility is the proxy is blocking the request
if it doesn't look like an upload.
-John
On Tue, Apr 21, 2015 at 10:11 PM, Vipin TS <vipin.ts@gmail.com> wrote:
> Hi John,
>
> I am seeing an error in browser console when click on a tool link:
> POST https://galaxy.cbio.mskcc.org/api/tools 403 (Forbidden)
>
> "<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
> <html><head>
> <title>403 Forbidden</title>
> </head><body>
> <h1>Forbidden</h1>
> <p>You don't have permission to access /api/tools
> on this server.</p>
> </body></html>
>
> which points to the tool-jobs.js line #65, which is the error part of the
> Utils.request function.
> Something related with authentication?
>
> Vipin
>
> On Tue, Apr 21, 2015 at 9:05 AM, John Chilton <jmchilton@gmail.com> wrote:
>>
>> Another question is are there any logs indicating issues on the server
>> side and can you open your web console and let us know if there are
>> any errors reported there on the client side (e.g.
>> https://developer.mozilla.org/en-US/docs/Tools/Web_Console).
>>
>> -John
>>
>> On Tue, Apr 21, 2015 at 3:45 AM, Hans-Rudolf Hotz <hrh@fmi.ch> wrote:
>> > Hi Vipin
>> >
>> > Is this a new problem you encounter since you have done the upgrade to
>> > "latest_15.03"? If so, did you experience any troubles during the
>> > database
>> > schema upgrade to '128'?
>> >
>> >
>> > Regards, Hans-Rudolf
>> >
>> >
>> > On 04/20/2015 08:44 PM, Vipin TS wrote:
>> >>
>> >> Hi dev-team,
>> >>
>> >>
>> >> I am experiencing an issue with my production instance in dispatching
>> >> the jobs. When I click on execute button, each tool page shows the
>> >> popup
>> >> error message as here:
>> >> Inline image 1
>> >> I am not sure what is happening, not getting any single line of error
>> >> message in log file.
>> >>
>> >> Here is the version I am using:
>> >> changeset: 17051:28113eeee212
>> >> branch: stable
>> >> date: Mon Mar 16 22:38:27 2015 -0400
>> >> summary: Update tag latest_15.03 for changeset 9f40ff3e3fe1
>> >>
>> >> any suggestions, Thank you!
>> >>
>> >> Vipin | Rätsch Lab
>> >>
>> >>
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>