Hi all! When user tried to run Phantom Peak, the job was assigned to a handler by the manager but it keeps hanging. No messages appear on the handler.log file. As an admin I can use the tool successfully with no abnormal behavior. When the user deleted the job, the following message appeared on the handler.log galaxy.jobs.handler DEBUG 2013-02-06 17:51:49,591 Stopping job 296: galaxy.jobs.handler DEBUG 2013-02-06 17:51:49,592 stopping job 296 in local runner galaxy.jobs.runners.local WARNING 2013-02-06 17:51:49,613 stop_job(): 296: no PID in database for job, unable to stop /steno-internal/projects/galaxy/galaxy-dist/eggs/pysam-0.4.2_kanwei_b10f6e722e9a-py2.6-linux-x86_64-ucs4.egg/pysam/__init__.py:1: RuntimeWarning: __builtin__.file size changed, may indicate binary incompatibility from csamtools import * Do you have any idea why this would happen? Regards, Nikos