[galaxy-dev] ftp connection issue

Hello, I'm a Galaxy user, and recently have been having trouble uploading my files to Galaxy via ftp. I've used both Filezilla and Cyberduck, and have been getting the same error messages: ftp error 530: too many connections to the client (3) however, i have disconnected from all ftp applications and have logged out of all of my Galaxy accounts. I have even changed the password, which should have logged me out of all locations. Is there any way that you can kill all of my connections? This appears to be account specific as my labmate is able to upload his files (same size) to his account. Thanks, Ann-Jay Tong