In this case, it's useful to differentiate between (i) the AMI that Galaxy Cloud uses and (ii) the Galaxy code running on the cloud. I suspect that (ii) is out of data for you; this is not (yet) automatically updated, even when starting a new instance.

Try using the admin console to update to the most recent Galaxy dist using this URL:

https://bitbucket.org/galaxy/galaxy-dist/

(not galaxy-central, as is the default)

Best,
J.

On Oct 31, 2012, at 8:36 PM, Mohammad Heydarian wrote:

We are running "galaxy-cloudman-2011-03-22 (ami-da58aab3)". 

Our latest instance was loaded up just last week.

Thanks!

Cheers, 
Mo Heydarian

PhD candidate
The Johns Hopkins School of Medicine
Department of Biological Chemistry
725 Wolfe Street
414 Hunterian
Baltimore, MD 21205



On Wed, Oct 31, 2012 at 8:30 PM, Jeremy Goecks <jeremy.goecks@emory.edu> wrote:
Given that this doesn't seem to be happening on our public server or on local instances, my best guess is that the issue is old code. Are you running the most recent dist?

J.


On Oct 31, 2012, at 7:37 PM, Mohammad Heydarian wrote:

We are still getting empty TopHat output files on our Galaxy instance on the cloud. We see that TopHat is generating data while the tool is running (by monitoring our disk usage on the Amazon cloud), but the output is "empty" files.

Is anyone else having this issue? Does anyone have any suggestions?

Many thanks in advance!


Cheers, 
Mo Heydarian



On Mon, Oct 15, 2012 at 4:53 AM, Joachim Jacob <joachim.jacob@vib.be> wrote:
The same here.

Cheers,
Joachim

--
Joachim Jacob, PhD

Rijvisschestraat 120, 9052 Zwijnaarde
Tel: +32 9 244.66.34
Bioinformatics Training and Services (BITS)
http://www.bits.vib.be
@bitsatvib


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