Hi Carl,

Thanks for getting back to me!

The galaxy version is "release_2013.01.13".
The user logged into their galaxy account and saw that their history wasn't loading on the right-hand side. She got that error message when she clicked on settings and tried to view saved histories.
It's not an imported history, she has had the same history since she first logged in.

Thanks for any advice you might have!
Cheers,

~Lina

On Mon, Jul 13, 2015 at 11:24 AM, Carl Eberhard <carlfeberhard@gmail.com> wrote:

Hi, Lina

Apologies for the delay. A few questions, please:
What version is your Galaxy instance running?
What URL or operation is the user trying when they get that error? Is it just the 'Analyze Data' page or something else like '<galaxy>/history/view?id=<id>'?
Is the history imported? Is it accidentally/possibly from a different user/account?

On Tue, Jul 7, 2015 at 3:19 PM, Lina L Faller <lina.faller@gmail.com> wrote:
Hi all,

I am new to maintaining the galaxy server at my institute and a user emailed me that they get the following error message when trying to view their history:

"Either you are not allowed to view this history or the owner of this history has not made it accessible."

Is there a way to modify access privileges of the users' histories?

Thanks for any advice!
~Lina

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