Hi Clare
a few points to start:
- do you define the 'File Format'?
(don't use 'Auto-detect' for big files)
- and similar to a recent question on the list: check your proxy
settings
Regards, Hans-Rudof
On 08/21/2013 09:09 AM, Clare Sloggett wrote:
Sorry, missed some information: there are a handful of files, 35MB
(gzipped) each. The issue occurs even if I only try to upload one of
them though. The server is a 16-core machine.
On 21 August 2013 17:08, Clare Sloggett <sloc@unimelb.edu.au___________________________________________________________<mailto:sloc@unimelb.edu.au>> wrote:
Hi,
I am having trouble uploading files to a Data Library, and I'm not
sure where to begin troubleshooting. I'm uploading from a URL (but I
had a similar issue from the desktop). The symptom is that the
datasets in the library have the message "This job is queued" and
never seem to progress.
I am one of very few users of this instance (quite likely the only
user right this moment). I don't think the server is busy, so I'm
not sure why the files uploads don't seem to be proceeding. How can
I investigate further?
Thanks,
Clare
--
Clare Sloggett
Research Fellow / Bioinformatician
Life Sciences Computation Centre
Victorian Life Sciences Computation Initiative
University of Melbourne, Parkville Campus
187 Grattan Street, Carlton, Melbourne
Victoria 3010, Australia
Ph: 03 903 53357 M: 0414 854 759
--
Clare Sloggett
Research Fellow / Bioinformatician
Life Sciences Computation Centre
Victorian Life Sciences Computation Initiative
University of Melbourne, Parkville Campus
187 Grattan Street, Carlton, Melbourne
Victoria 3010, Australia
Ph: 03 903 53357 M: 0414 854 759
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