my name is Theresa Stueve; I am a researcher at USC (galaxy mailing list subscription at theresas@usc.edu or tstueve@gmail.com). I have had 2 RNAseq jobs in queue to map with Tophat to 'hg19 ful' in Galaxy Main for > 48 hours (queued Sept 27).

 Can you advise? My history is linked below

help is much appreciated

https://main.g2.bx.psu.edu/u/trstueve/h/rnaseqjegcsc3wkrun130924
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Theresa Ryan Stueve
510-225-8894 (text better than voicemail for quick response)