Thank you again for the precisions.


On another note, I have a user that when he goes into his History Options à Saved Histories àAdvanced Search àstatus: all, and he views one of his deleted histories, he sees a job with those spinning dots. However, everything is deleted: history, dataset, …


And he also sees two different memory usage: on top of the web page he sees Using 2.7Gb and in his only active history he sees 1.1Gb.


I’m guessing these two issues are related.


Anything I can do to help him?


Cordialement / Regards,

Edgar Fernandez


De : Josh Woodring []
Envoyé : September-17-15 12:34 PM
À : Fernandez Edgar
Cc :
Objet : Re: [galaxy-dev] need help badly


Hi Edgar,

Hm, I haven't gotten it to work but galaxy is supposed to support looking in the working directory for the file. Its likely for reasons similar to your error. If you have access to the program's script you could try to force it to write the results somewhere else. I would be surprised if ".." didn't work. the job_working_directory/000 folder always exists.  Of course these are similar to my prior suggestion.

I haven't had to interact with more cloud stuff than the google APIs for classes or shared drives. If you want to do a script do something along the following and at it to the programs run at system start up.

Point A.

For folder in job_working_directory/000 as $var

cd $var

cd ..

end loop


Lastly, and I probably should have started here, any chance that its a folder permissions issue?

Good Luck




On Thu, Sep 17, 2015 at 11:35 PM, Fernandez Edgar <> wrote:

Hello Josh,


Thank you so much for the answer.

I thought of that but it doesn’t solve my problem.

I need to create a routine that looks inside the new job’s directory :

So for example, a process that runs every second and looks inside


And if there is a new job (new folder), it looks/enters inside with cd.


However, is it possible to program galaxy server to create the job’s directory and enter the directory so when a torque slave writes inside the directory, the master is already inside?


Cordialement / Regards,

Edgar Fernandez


De : Josh Woodring []
Envoyé : September-17-15 11:14 AM
À : Fernandez Edgar
Cc :
Objet : Re: [galaxy-dev] need help badly


Hi Edgar,

I am a pretty big newbie to Galaxy but I have had similar problems on my Dev build with grabbing outputs from the working directories. Its a temporary fix but I have put routines in a bash wrapper that uses a working directory that I made and know. If your cluster has access to a shared drive that would work that way it may work.



On Thu, Sep 17, 2015 at 11:05 PM, Fernandez Edgar <> wrote:

Hello gents,


I figured out something: it has nothing to do with galaxy but maybe one of you could explain me why I’m having this behavior :

I connect ssh on the torque master (where the galaxy web service is running) and:

1.       su - galaxy

2.       cd /home/galaxy/galaxy-prod/database/job_working_directory/000


I execute a job #1234, it fails with the error mentioned below.

I execute the exact same job #1235 and while it’s running I enter the directory 1235 à job finishes successfully.


My directory /home/galaxy is an nfs mount in /etc/fstab.

Any ideas?


Cordialement / Regards,

Edgar Fernandez


De : Fernandez Edgar
Envoyé : September-17-15 9:44 AM
À :
Objet : [galaxy-dev] need help badly


Hello gents,


I hope everyone is doing ok…

I’m in need of your help so badly it’s a little bit urgent:


So my galaxy wasn’t used in a while but the last time everything was working well:

1.       The web-site was functional

2.       The local handler upload the files locally on the master

3.       Torque was shooting all the jobs correctly and getting an answer back.


But today, one of my students tried some typical trimmomatic and all his jobs came back with the following error:

Job output not returned from cluster.


However, when I checked his datasets with that error, the view data (icon that is an eye) had some results.

Also, when I looking inside the logs, I got:

Job output not returned from cluster: [Errno 2] No such file or directory: '/home/galaxy/galaxy-prod/database/job_working_directory/000/406/galaxy_406.o'

But that file galaxy_406.o existed and had  

TrimmomaticPE: Completed successfully


I tried changing the value from 0 to 5 of "retry_job_output_collection" in the config/galaxy.ini file without any success.


I’ve look through the internet and I saw a lot of people had that error but no one found a solution.


Can you guys please help?


Cordialement / Regards,


Edgar Fernandez

System Administrator (Linux)

Direction Générale des Technologies de l'Information et de la Communication

(  Bur. : 1-514-343-6111 poste 16568


Université de Montréal



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