[galaxy-dev] bug report

Hi I'd like to enquire about the bug report. Apparently when someone sends a bug report, everyone in the mailing list and the sender himself are supposed to receive the bug report (as can be seen in the to field in the email sent out). However in our case the sender never receives the bug report even though his email address is in the to field. How do we resolve the issue such that everyone including the sender receives the bug report? In the universe config file, error_email_to = galaxy_dev@mailman.gis.a-star.edu.sg<mailto:galaxy_dev@mailman.gis.a-star.edu.sg> was set. Thanks so much!