Hi Carl,

Thanks for getting back to me!

• The galaxy version is "release_2013.01.13".
  
• The user logged into their galaxy account and saw that their history wasn't loading on the right-hand side. She got that error message when she clicked on settings and tried to view saved histories.
  
• It's not an imported history, she has had the same history since she first logged in.

Thanks for any advice you might have!
Cheers,

~Lina

On Mon, Jul 13, 2015 at 11:24 AM, Carl Eberhard <carlfeberhard@gmail.com> wrote:

Hi, Lina

Apologies for the delay. A few questions, please:

• What version is your Galaxy instance running?
  
• What URL or operation is the user trying when they get that error? Is it just the 'Analyze Data' page or something else like '<galaxy>/history/view?id=<id>'?
  
• Is the history imported? Is it accidentally/possibly from a different user/account?
  

On Tue, Jul 7, 2015 at 3:19 PM, Lina L Faller <lina.faller@gmail.com> wrote:

Hi all,

I am new to maintaining the galaxy server at my institute and a user emailed me that they get the following error message when trying to view their history:

"Either you are not allowed to view this history or the owner of this history has not made it accessible."

Is there a way to modify access privileges of the users' histories? 

Thanks for any advice!

~Lina

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