Good Morning Dannon we have paid amazon service, I log into EC2 using organization credentials, but get that screen ( below) while trying to identify account text string in AWS console section Launching a cloud instance of galaxy would require this account text string [cid:34EDB200-12F1-4ED2-BDA2-5DF99656818B] Thanks Manisha From: Dannon Baker <dannon.baker@gmail.com<mailto:dannon.baker@gmail.com>> Date: Monday, October 28, 2013 5:10 PM To: System Administrator <msapre@nmdp.org<mailto:msapre@nmdp.org>> Cc: "galaxy-dev@lists.bx.psu.edu<mailto:galaxy-dev@lists.bx.psu.edu>" <galaxy-dev@lists.bx.psu.edu<mailto:galaxy-dev@lists.bx.psu.edu>> Subject: Re: [galaxy-dev] cloning Galaxy cluster on cloud Amazon EC2 Are you using credentials that don't give you access to the AWS console? That's my guess as to what's going on in scr2. Does Cloudlaunch actually fail on you when you go to launch, or are you just having trouble with the AWS console? On Mon, Oct 28, 2013 at 2:57 PM, Manisha Sapre <msapre@nmdp.org<mailto:msapre@nmdp.org>> wrote: Hello Team Galaxy trying to launch a clone cluster of galaxy on cloud amazon EC2 (Scr.1),launching instance on US East region getting error unable to console (Scr.2), insights of team will be very helpful. [cid:DC3AB594-6DEF-4B12-B6C1-6D5ACEC22EEB] [cid:CD19EA5C-961A-4777-A811-DC0FFEBAD796] Thanks Manisha ___________________________________________________________ Please keep all replies on the list by using "reply all" in your mail client. To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/ To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/mailinglists/