It was the name of the File:

 

Blühzeitpunkt.txt

 

(for example)

 

Von: Dannon Baker [mailto:dannon.baker@gmail.com]
Gesendet: Thursday, September 10, 2015 4:12 PM
An: Matthias Enders <m.enders@german-seed-alliance.de>
Cc: galaxy-dev@lists.galaxyproject.org
Betreff: Re: [galaxy-dev] Fatal Error while uploading a File with special Characters

 

You should definitely not have to purge a user to fix this (not that it should happen in the first place).  Was it the file with special characters, or the name of the file?

 

 

 

On Thu, Sep 10, 2015 at 2:28 AM, Matthias Enders <m.enders@german-seed-alliance.de> wrote:

Dear Galaxy Community,

a User of our Galaxy Platform has produced a fatal error by uploading a file containing a German special character  (ä / ü / ö / ß). This resulted in the following status (only for the given user):

- Upload was canceled: Status was "Failed Internal Server Error (500)"
- All Histories were corrupt stating: "An error was encountered while loading the contents."
- Tools can´t be used an stating (in Traceback):
" UnicodeDecodeError: 'utf8' codec can't decode byte 0xfc in position 5: invalid start byte"
"Module weberror.evalexception.middleware:364 in respond"


This totally destroyed to current user and we have had to purge him in order to get him back to work, even losing all his datasets & histories!

We are using an MySQL database as a backend. Is the Encoding of this database the problem? If yes: Which encoding is used/supported by galaxy?

Thanks in advance!

Matthias
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