Hey David,

I'm not sure why you'd be having this issue, but I'd contact the RNA-Rocket server staff (pathporthelp@vbi.vt.edu) for more assistance; this is not a Galaxy server that the Galaxy Team manages.


On Thu, Aug 21, 2014 at 9:51 AM, David Salcines <davidsalcines@gmail.com> wrote:
Hi, I was trying to upload some FASTQ files via FTP using the FileZilla client but although the program connects to the server it doesn't log in. I checked the user and the password several times and I tried to use another account but I still got the same error.

I also tried to upload the files via URL (using Mega) but when the upload is finished the files appear to be empty.


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