Dear Nate,

Why did you say we have 3 paths? We have a link from "/home/kangtu/Downloads/galaxy-dist"

lrwxrwxrwx  1 kangtu admin        36 2010-11-01 17:07 galaxy-dist -> /home/kangtu/data/tools/galaxy-dist/

from "/home/kangtu/data", we have other link as follows.

lrwxrwxrwx  1 kangtu kangtu   28 2010-10-04 10:25 data -> /mnt/gluster-vol/home/kangtu

They worked well before, when we just restarted, it has such problem, I couldn't start. By the way,

1. I have found some files as "root:root" under "/home/kangtu/Downloads/galaxy-dist" including its subfolders' files, so I changed all them  as "kangtu/admin", there is only one user right now (we use postgresql db).

2. My colleague told me that he upgraded "numpy" to new version recently, is it the problem? how can we fix it? I checked online, someone said we need to recompile something (

Looking forward to hearing from you.



On Thu, Feb 10, 2011 at 10:26 PM, Nate Coraor <> wrote:
Yan Luo wrote:
> Dear Nate,
> Please find the following errors, it is the newest, and our restart is
> stopped. I hope we can get the solution from you as soon as possible.

Hi Yan,

Your last 4 messages included 3 different paths to Galaxy.  It seems as
though there are quite a few copies of Galaxy in use here.

To ensure there are no permissions problems, please do the following,
all as the same non-root user:

1. Remove the ~/.python-eggs directory and all of its contents.
2. Clone a new copy of Galaxy.
3. Start Galaxy using `./`

And report back any errors which persist.  If the numpy error below
remains, I suggest setting up a Python virtualenv as described on: