I still haven't been able to reproduce this and am not sure what is wrong.  What exact version of python are you running?  Are you using a clean python environment -- virtualenv?


Can you open a python terminal and try these commands manually?

>>> import ctypes
>>> ctypes.CDLL('librt.so.1', use_errno=True)

It *should* work, yielding you something like:

<CDLL 'librt.so.1', handle 1f397b0 at 7ff73c261910>



On Wed, Jun 18, 2014 at 10:49 PM, xlwang <xlwang_0903@163.com> wrote:
Hello,
I got an error when I installed and started a new galaxy instance just now. And I have an old version galaxy instance, it can be started and runs well, but when I updated it, the old one will get the same error like the following picture:


please help me and tell me how to fix it, thank you very much!



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