Hi Nick, 
Sorry to hear you're having trouble. I just tried a couple of scenarios and they all worked as expected (e.g., with and without elastic IPs, different instance types). 

The main CloudMan log is located in /mnt/cm/paster.log, on both master and worker instances (if you didn't download the ssh key from cloudlaunch, you can ssh with ubuntu username and the same password as provided on the cloudlaunch form). The log is also available from the UI if you go to Admin page and then click 'Show CloudMan log' under 'System controls'. If you can share that, we can hopefully figure out what's going on. 

Best,
Enis

On Wed, Jun 17, 2015 at 11:47 AM, Nicholas Dickens <Nick.Dickens@glasgow.ac.uk> wrote:
Hi All,

First time post, as a quick intro, I’m have some reasonable experience with EC2 & AWS for developing our own pipelines, I’m comfortable in python and *nix flavours and I am developing a completely custom galaxy in AWS for members of the WTCMP, Glasgow.  In the meantime, I have thrown up a quick cloudman galaxy using the cloudstart and the cloudman 2.3 ami (ami-a7dbf6ce) in us-east-1.  Auto–scaling didn’t seem to work so I’ve switched it off and added nodes manually, I tried various sizes including ‘same as master’ instances but they just don’t start – in the EC2 console I can see them and see them running.  But they’re constantly pending in the /cloud interface and in the log they reboot 4 times and then terminate – apparently not responding "10:16:56 - Instance i-xxxxxx not responding after 4 reboots. Terminating instance". 

It’s out of the box, I editted the universe_wsgi.ini… file to disallow user registration and allow me to impersonate users but didn’t change anything else.  The only other configuration I’ve done is associate an elastic IP with the master instance so I can have a more static url for a couple of test users (if I need to destroy it and start again, etc).

I’m new to the system so don’t know which logs are best to check…and am I missing something obvious?  It there a known bug when using elastic IPs? I’ve googled but with no joy.

Thanks for your help and best wishes,

Nick
-- 
Nick Dickens
DPhil BSc ARCS

Bioinformatics Team Leader
Wellcome Trust Centre for Molecular Parasitology
B6-21 SGDB
120 University Place
Glasgow
G12 8TA


@WTCMPbix


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