I think usegalaxy.org (which main.g2.bx.psu.edu still aliases) was experiencing many issues and was mostly down over the time period you described due to disk and network issues in the data center at TACC. Those specific links no longer seem to produce 500 status code errors and usegalaxy.org has been up and fine for a couple days - so things should work again I guess. Please let the list know if this is not the case. -John On Tue, Mar 25, 2014 at 10:15 AM, Hillman, Paul R. <PHillman@medicine.tamhsc.edu> wrote:
Dear Galaxy Team,
I have already contacted IgV about this issue and they say that I needed to contact you. I have had and instance of IgV shared with me for some time and it has worked as recently as last week. However, even last week the data was only loading approximately 25% of the time and now will not load at all. Could you please explain the error that I am getting below and what can be done to correct them. Unfortunately the individual who created and shared these files is no longer in the lab so I do not have direct access to the data. Any help would be greatly appreciated.
Sincerely,
-Paul Hillman-
Errors were encountered loading the session: https://main.g2.bx.psu.edu/display_application/b35f82886ba2954e/igv_bam/web_... &nbs;p org.broad.igv.exceptions.DataLoadException: HTTP access error (status code 500) https://main.g2.bx.psu.edu/display_application/70deaaa1fc17635d/igv_bam/web_... &nbs;p org.broad.igv.exceptions.DataLoadException: HTTP access error (status code 500)
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