Ok, yeah, that's pretty old :)

I'd second the virtualenv suggestion, then, as a next easy thing to try.  It's really easy to set up, and to test it you'd basically have to do this:

(sudo) pip install virtualenv
cd <galaxy_directory>
virtualenv .venv
source .venv/bin/activate
sh run.sh (in this now-activated virtualenv, start galaxy)

And see if that fixes the problem.  Let us know how that goes and if there's anything else we can help.  That said, it's a *really* good idea to probably go ahead and update this Galaxy as soon as possible for security (and other) fixes.  You can always back up the db, back up the galaxy directory with the exact state of the code, and try an upgrade to see what happens, reverting both should things go awry.

-Dannon

On Wed, Apr 15, 2015 at 6:45 PM Dooley, Damion <Damion.Dooley@bccdc.ca> wrote:
Ok, Daniel I don't really know egg vs site-packages install or how to change that; I tried upgrading our python 2.6 Paste to 1.7.5 but that didn't effect a change.  Dannon I tried toasting compiled_templates directory, to no avail.

The site was last upgraded in 2012.  I'm afraid to mess with it :{

I could settle for leaving debugging on, but disable anonymous access.  Would that still leave site vulnerable?

hg summary
parent: 7148:17d57db9a7c0
 Fix for history_contents API file display.
branch: default
commit: 9 modified, 166 unknown (new branch head)
update: 6506 new changesets (update)

Thanks,

d.

________________________________________
From: Dannon Baker [dannon.baker@gmail.com]
Sent: Wednesday, April 15, 2015 2:36 PM
...
Hrmm, was worth a shot.  And, I *think* the logic is such that this won't change anything, but you can also (safely) wipe out that whole compiled_templates directory and see if that does anything.

When you say old, just how old (hg summary) *is* this install?  That might give us a few tips.