Do you think you may have run Galaxy previously as root (using sudo?). This could potentially create these compiled template files under a different user, preventing a non-root user from overwriting them. In any event, it's safe to `rm -r database/compiled_templates`, and allow them to be regenerated. On Tue, Jan 16, 2018 at 4:00 PM, Thomas, Dallas <Dallas.Thomas@agr.gc.ca> wrote:
Help Please,
So I am feeling a bit dumb right now. I have set-up another local Galaxy test server and have enabled all of the user authentication stuff in the galaxy.ini. I am using nginx for proxy however am not using the external authentication or remote. Every time a user clicks on the User->Register – there is the following error:
Internal Server Error Galaxy was unable to successfully complete your request
URL: http://10.115.0.65:8080/user/create Module galaxy.web.framework.middleware.error:*149* in __call__
<http://10.115.0.65:8080/user/create>app_iter *=* self*.*application *(*environ*,* sr_checker*)* Module paste.recursive:*84* in __call__ <http://10.115.0.65:8080/user/create>*return* self*.*application*(* environ*,* start_response*)* Module paste.httpexceptions:*633* in __call__ <http://10.115.0.65:8080/user/create>*return* self*.*application*(* environ*,* start_response*)* Module galaxy.web.framework.base:*133* in __call__ <http://10.115.0.65:8080/user/create>*return* self*.*handle_request*(* environ*,* start_response *)* Module galaxy.web.framework.base:*191* in handle_request <http://10.115.0.65:8080/user/create>body *=* method*(* trans*,* **** kwargs *)* Module galaxy.webapps.galaxy.controllers.user:*746* in create <http://10.115.0.65:8080/user/create>status*=*status *)* Module galaxy.web.framework.webapp:*810* in fill_template <http://10.115.0.65:8080/user/create>*return* self*.* fill_template_mako*(* filename*,* ****kwargs *)* Module galaxy.web.framework.webapp:*818* in fill_template_mako <http://10.115.0.65:8080/user/create>template *=* template_lookup*.* get_template*(* filename *)* Module mako.lookup:*218* in get_template <http://10.115.0.65:8080/user/create>*return* self*.*_load*(*srcfile *,* uri*)* Module mako.lookup:*283* in _load <http://10.115.0.65:8080/user/create>****self*.*template_args*)* Module mako.template:*218* in __init__ <http://10.115.0.65:8080/user/create>module *=* self*.* _compile_from_file*(*path*,* filename*)* Module mako.template:*245* in _compile_from_file <http://10.115.0.65:8080/user/create>module *=* imp*.*load_source*(* self*.*module_id*,* path*,* open*(*path*,* 'rb'*))* *IOError: [Errno 13] Permission denied: '/home/galaxy/galaxy_dist/database/compiled_templates/user/register.mako.py <http://register.mako.py>'* extra data <http://10.115.0.65:8080/user/create#extra_data>
full traceback <http://10.115.0.65:8080/user/create#full_traceback>
text version <http://10.115.0.65:8080/user/create#text_version>
This may be an intermittent problem due to load or other unpredictable factors, reloading the page may address the problem.
Any help would be very much appreciated.
Sincerely
Dallas Thomas
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