Hi Don,

Haven't seen this before myself, but I did a little digging here:  http://docs.sqlalchemy.org/en/rel_0_8/faq.html#mysql-server-has-gone-away

So, to differentiate between those two issues, does this happen very frequently or only after a long idle?


On Wed, Aug 6, 2014 at 3:15 PM, Shrum, Donald C <DCShrum@admin.fsu.edu> wrote:
On occasion I'm getting and 'Internal Server error' on login with my production galaxy server.
If I refresh the page I'm able to login just fine.

This instance of galaxy has an apache frontend and a mysql server on the back end.   If I look at my log files I see:

OperationalError: (OperationalError) (2006, 'MySQL server has gone away') 'SELECT galaxy_session.id AS galaxy_session_id.............

It looks like perhaps galaxy is trying to use a stale session or something like that.  Has anyone else seen this problem and is there an easy solution aside from having users refresh the page?

FSU Research Computing Center

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