Hey Nate,

Thanks for the response and instructions.

I understand the last three steps of your protocol, but the first step is difficult for me to understand. I'm guessing that, "1. Set 'use_pbkdf2 = False' in universe_wsgi.ini anywhere in the [app:main] section", is telling me to change a setting of Cloudman by command line. This is generally where we get stuck in using Cloudman, because we aren't familiar with command line (we get cold sweats and light palpitations) and are weary of making changes to the Cloudman code.

I would ask our IT guys for help, but their expertise ends at updating Office tools. I would bother a programmer or bioinformatician, but most of them are so busy you need a formal collaboration to get on their radar. I would ask people who vaguely "know" command line for help, but most of the time their knowledge of command line is just higher than mine and we end up troubleshooting an issue neither of us can really grasp.

So, is there a webcast, or video, or slideshow, that can show a newbie how to command line into Cloudman and make the changes you outline in step 1?

Cheers,

Mo Heydarian

On Mon, Jul 15, 2013 at 4:22 PM, Nate Coraor <nate@bx.psu.edu> wrote:

On Jul 8, 2013, at 3:50 PM, Mohammad Heydarian wrote:

> Hi,
> I am having trouble setting up a FTP connection with the recently released version of Galaxy Cloudman (ami-118bfc78).
>
> I have instantiated the new version of Galaxy Cloudman with CloudLaunch and also through the AWS EC2 wizard (using the same security group settings as the previous versions) and neither instance will connect to my FTP connection.
>
> Has anyone else had this problem? Does anyone know what is preventing the FTP connection?
>
> Any help would be greatly appreciated.

Hey Mo,

This may be a case of the new password hashing algorithm's incompatibility with the provided ProFTPD config. Could you try the following:

1. Set 'use_pbkdf2 = False' in universe_wsgi.ini anywhere in the [app:main] section
2. Restart Galaxy
3. Reset your password in the Galaxy UI
4. Test FTP again

--nate

>
>
> Cheers,
> Mo Heydarian
>
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