Hi Scott, I've recently hit the exact same problem. Have you had any success since then with resolving this? I did some poking around and made a bit of progress, but still no solution. The Data Manager page under Run Data Manager Tools contains URLs like this: https://galaxy.example.com/root?tool_id=toolshed.g2.bx.psu.edu%2Frepos%2Fdev... Loading that URL results in an attempted load of: https://galaxy.example.com/api/tools/toolshed.g2.bx.psu.edu%2Frepos%2Fdevtea... ? Which results in a 404 error. I believe the escaping of the slashes is accidental, as the they are in the path and not in parameters. Changing the %2F to / as shown here: https://galaxy.example.com/api/tools/toolshed.g2.bx.psu.edu/repos/devteam/da... ? results in the URL being found and you get back a bunch of JSON about the tool. I tried looking in the Galaxy code to see if I could quickly determine where the /root controller is, but I wasn't successful. Perhaps this is now enough information that one of the developers might be able to help us. -Will On Mon, Apr 11, 2016 at 9:55 AM, Scott Szakonyi <Scott.B.Szakonyi.1@nd.edu> wrote:
Hello,
I'm having an odd problem after updating to the latest version of Galaxy. My users prepare data for analysis using data manager tools, such as "data_manager_bwa_mem_index_builder". When an attempt is made to run one of these tools, a pop up window opens stating "Tool request failed" and underneath "Uncaught error". I've pored over all the Galaxy system logs and can't find anything that might indicate what is happening. I've uninstalled and reinstalled the data manager tools, restarted both the Galaxy service and the server, to no avail. I get this same error with any installed data manager, yet all the standard tools are executing correctly and don't seem to be having any issues.
If anyone can offer some insight or suggestions for resolving this issue, I'd be most appreciative.
Best regards,
-- Scott B. Szakonyi Research Programmer
*Center for Research Computing* 107 Information Technology Center Notre Dame, IN 46556 http://crc.nd.edu
___________________________________________________________ Please keep all replies on the list by using "reply all" in your mail client. To manage your subscriptions to this and other Galaxy lists, please use the interface at: https://lists.galaxyproject.org/
To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/mailinglists/
-- The information contained in this e-mail message or any attachment(s) may be confidential and/or privileged and is intended for use only by the individual(s) to whom this message is addressed. If you are not the intended recipient, any dissemination, distribution, copying, or use is strictly prohibited. If you receive this e-mail message in error, please e-mail the sender at wholtz@lygos.com and destroy this message and remove the transmission from all computer directories (including e-mail servers). Please consider the environment before printing this email.