Hi Jeremy,

Which version you download, the most latest one or vrelease_2014.02.10--2--29ce93a13ac7?

Thank you very much.
Best,
Shu-Yi

On Mar 28, 2014, at 10:47 PM, Jeremy Goecks wrote:

I just downloaded a fresh copy of galaxy-dist and everything worked fine with Trackster. This suggests that your Galaxy installation is somehow corrupted. You’ll need to rollback any changes to your repository and/or start from a fresh copy.

Let us know if you need help doing this.

Best,
J.

--
Jeremy Goecks
Assistant Professor of Computational Biology
George Washington University



On Mar 27, 2014, at 4:28 AM, Shu-Yi Su <shu-yi.su@embl.de> wrote:

Hi Jeremy,

I reverted the files that I have changed, and also cleaned the cache once again.  The error messages are the same:

Failed to load resource: the server responded with a status of 404 (Not Found)
require.js:1:1910Error: Script error for: libs/backbone/backbone-relational
http://requirejs.org/docs/errors.html#scripterror
http://gbcs-dev/galaxy-dev/static/scripts/utils/galaxy.utils.jsFailed to load resource: the server responded with a status of 404 (Not Found)
require.js:1:1910Error: Script error for: utils/galaxy.utils
http://requirejs.org/docs/errors.html#scripterror

Thanks a lot…..

Best,
Shu-Yi

On Mar 27, 2014, at 12:00 AM, Jeremy Goecks wrote:

The next step then is to revert all the changes that you pulled from -central and report back the errors you’re seeing. Manually pulling selected change sets can be problematic if you don’t get all the dependencies.

Best,
J.

--
Jeremy Goecks
Assistant Professor of Computational Biology
George Washington University



On Mar 26, 2014, at 11:04 AM, Shu-Yi Su <shu-yi.su@embl.de> wrote:

Hi Jeremy,

I cleaned the catche on both safari and firefox, but it doesn't work. It still shows the same error messages.

Thank you very much for the help!!

Best,
Shu-Yi

On Mar 26, 2014, at 2:00 PM, Jeremy Goecks wrote:

This sounds like a cache issue. Both of these scripts have been removed from the distribution, so they should be absent from the distribution. Can you try clearing your cache and see if that fixes the issue?

Thanks,
J.

--
Jeremy Goecks
Assistant Professor of Computational Biology
George Washington University



On Mar 26, 2014, at 4:39 AM, Charles Girardot <charles.girardot@embl.de> wrote:

Hi Jeremy,

After checking, the two js scripts are absent from the release:

backbone-relational.js ( static/scripts/packed/libs/backbone/ )
galaxy.utils.js ( static/scripts/packed/utils/ )

bw

C

On 25 Mar 2014, at 16:16, Shu-Yi Su wrote:

Hi Jeremy,

Thank you very much for the reply.

Yes, we are running on galaxy-dist, and manually pulled to update our installation. The release version is vrelease_2014.02.10--2--29ce93a13ac7.
I have tried safari and firefox. Both are not working.
Here is the error massage from console:
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (backbone-relational.js, line 0)
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (galaxy.utils.js, line 0)
[Error] Error: Script error for: libs/backbone/backbone-relational
http://requirejs.org/docs/errors.html#scripterror
defaultOnError (require.js, line 1)
onError (require.js, line 1)
onScriptError (require.js, line 1)
[Error] Error: Script error for: utils/galaxy.utils
http://requirejs.org/docs/errors.html#scripterror
defaultOnError (require.js, line 1)
onError (require.js, line 1)
onScriptError (require.js, line 1);;;

We are also wondering if there is anything we didn't set up probably for our universe_wsgi.ini file.

Thank you.

Best,
Shu-Yi


On Mar 25, 2014, at 4:05 PM, Jeremy Goecks wrote:

Providing some additional information will help diagnose the problem:

*are you running galaxy-dist? If so, have you manually pulled and applied commits from galaxy-central? If so, which ones?
*which Web browser are you using?
*can you please open the JavaScript console in your browser and provide any errors that you see?

Thanks,
J.

--
Jeremy Goecks
Assistant Professor of Computational Biology
George Washington University



On Mar 24, 2014, at 11:38 AM, Shu-Yi Su <shu-yi.su@embl.de> wrote:

Hi all,

We have recently updated our local Galaxy installation to  vrelease_2014.02.10--2--29ce93a13ac7 (database version is 118). I found that the Trackster is not working. I have checked the latest commits related to Trackster bugs. So i have updated theses files:
./static/scripts/viz/trackster.js (commits date: 2014-02-28)
./static/scripts/viz/trackster_ui.js (commits date: 2014-02-28)
./static/scripts/viz/trackster/tracks.js (commits date: 2014-03-16)
./static/scripts/utils/utils.js (commits date: 2014-03-19)
./static/scripts/utils/config.js (commits date: 2014-03-15)

But, it is still not working. I have tried different format…bam, bed, sam….all are not working.
I looked into all possible files I can think about that might cause the problems but still don't have any clues.
I also looked into the log, and there is no error, but i noticed that there is difference from the log where the trackster was working in previous installation.
The log where the trackster is not working:
1. "GET /galaxy-dev/visualization/trackster?dataset_id=f04ecb1d3d259245&hda_ldda=hda

The log where the trackster is working (from the old installation):
1. "GET /galaxy/visualization/trackster?dataset_id=5d38b380cba2f4a6&hda_ldda=hda……
2. "GET /galaxy/api/datasets/5d38b380cba2f4a6?hda_ldda=hda&data_type=converted_datasets_state….
3. "GET /galaxy/api/datasets/5d38b380cba2f4a6?data_type=data&chrom=chr2L…..

It looks like that the trackster in new version of Galaxy does not execute the second and the third steps.

Here is the screen shot when i clicked "View in new visualization" (there is nothing shown up---blank)

Any ideas or suggestions are appreciated.

Thank you very much.

Best,
Shu-Yi

<PastedGraphic-1.tiff>

___________________________________________________________
Please keep all replies on the list by using "reply all"
in your mail client.  To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
http://lists.bx.psu.edu/

To search Galaxy mailing lists use the unified search at:
http://galaxyproject.org/search/mailinglists/

___________________________________________________________
Please keep all replies on the list by using "reply all"
in your mail client.  To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
http://lists.bx.psu.edu/

To search Galaxy mailing lists use the unified search at:
http://galaxyproject.org/search/mailinglists/

___________________________________________________________
Please keep all replies on the list by using "reply all"
in your mail client.  To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
http://lists.bx.psu.edu/

To search Galaxy mailing lists use the unified search at:
http://galaxyproject.org/search/mailinglists/

___________________________________________________________
Please keep all replies on the list by using "reply all"
in your mail client.  To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
http://lists.bx.psu.edu/

To search Galaxy mailing lists use the unified search at:
http://galaxyproject.org/search/mailinglists/

___________________________________________________________
Please keep all replies on the list by using "reply all"
in your mail client.  To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
http://lists.bx.psu.edu/

To search Galaxy mailing lists use the unified search at:
http://galaxyproject.org/search/mailinglists/

___________________________________________________________
Please keep all replies on the list by using "reply all"
in your mail client.  To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
http://lists.bx.psu.edu/

To search Galaxy mailing lists use the unified search at:
http://galaxyproject.org/search/mailinglists/