We have a CloudMan Galaxy install on Amazon and I'm able to upload FTP files from FireZilla (or programatically through a Java service I wrote). However, I'm unable to download that same file once uploaded. 

The 550 response is a "Requested action not take. File unavailable (e.g., file not found, no access). I have rwx permissions on the directory and rw permissions on the file.

Status: Starting download of /TAF1_ChIP-2.txt
Command: TYPE A
Response: 200 Type set to A
Command: PASV
Response: 227 Entering Passive Mode (10,40,11,236,117,50).
Status: Server sent passive reply with unroutable address. Using server address instead.
Command: RETR TAF1_ChIP-2.txt
Response: 550 TAF1_ChIP-2.txt: Operation not permitted
Error: Critical file transfer error

Thoughts?

Cheers,

Rob

___________________________________________________________
Please keep all replies on the list by using "reply all"
in your mail client.  To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
  http://lists.bx.psu.edu/

To search Galaxy mailing lists use the unified search at:
  http://galaxyproject.org/search/mailinglists/