Hi Olivia,

Our development team suggests checking the paster.log, plus, if applicable, proxy server logs.

From what we know, this kind of issue generally indicate a firewall issue, but without more information, it is difficult to diagnose.

Please keep replies on this mailing list instead (is the one for local install questions).

Thanks!

Jen
Galaxy team

On 10/9/13 2:31 PM, Olivia Choudhury wrote:

Hello,

I am a graduate student in the University of Notre Dame. I have installed a personal instance of Galaxy and have been developing tools there as a part of my research.

Everything worked well on my laptop until recently, when I could not view the 'History' panel, no matter which browser (Firefox, Chrome, Safari) I used on my laptop (Windows 7 OS). Everything works absolutely fine and I can view 'History' when I am using a desktop or any other laptop.

I have checked this across different operating systems and also ensured that no changes were made with the Firewall setup of my laptop.

I have attached a print screen of what the Galaxy page looks like.

It would be great if I could get some help with this.

Thanks a lot in advance,
Olivia

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