Dear Galaxy Dev One of our users has managed to lock himself out of his Custom Builds. An 'Internal Server Error' appears and this shows up in the web process log: --- Error - <type 'exceptions.IOError'>: [Errno 2] No such file or directory: '/phengs/galaxy/database/files/000/127/dataset_127764.dat' URL: http://158.119.147.85/user/dbkeys File '/phengs/hpc_storage/home/galaxy_hpc/galaxy-dist/lib/galaxy/web/framework/middleware/error.py', line 149 in __call__ app_iter = self.application(environ, sr_checker) File '/phengs/hpc_storage/home/galaxy_hpc/galaxy-dist/eggs/Paste-1.7.5.1-py2.6.egg/paste/recursive.py', line 84 in __call__ return self.application(environ, start_response) File '/phengs/hpc_storage/home/galaxy_hpc/galaxy-dist/eggs/Paste-1.7.5.1-py2.6.egg/paste/httpexceptions.py', line 633 in __call__ return self.application(environ, start_response) File '/phengs/hpc_storage/home/galaxy_hpc/galaxy-dist/lib/galaxy/web/framework/base.py', line 132 in __call__ return self.handle_request( environ, start_response ) File '/phengs/hpc_storage/home/galaxy_hpc/galaxy-dist/lib/galaxy/web/framework/base.py', line 190 in handle_request body = method( trans, **kwargs ) File '/phengs/hpc_storage/home/galaxy_hpc/galaxy-dist/lib/galaxy/web/framework/__init__.py', line 98 in decorator return func( self, trans, *args, **kwargs ) File '/phengs/hpc_storage/home/galaxy_hpc/galaxy-dist/lib/galaxy/webapps/galaxy/controllers/user.py', line 1680 in dbkeys chrom_count = int( open( chrom_count_dataset.file_name ).readline() ) IOError: [Errno 2] No such file or directory: '/phengs/galaxy/database/files/000/127/dataset_127764.dat' CGI Variables ------------- CONTENT_LENGTH: '0' HTTP_ACCEPT: 'text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8' HTTP_ACCEPT_ENCODING: 'gzip' HTTP_ACCEPT_LANGUAGE: 'en-GB,en;q=0.8,en-US;q=0.6,de;q=0.4' HTTP_CONNECTION: 'Keep-Alive' HTTP_COOKIE: 'galaxysession=c6ca0ddb55be603a1e24419432331618f5a7191d55ca4813cd28cd8c84abb88b122c85b9044b10ba' HTTP_HOST: '158.119.147.85' HTTP_REFERER: 'http://158.119.147.85/root' HTTP_USER_AGENT: 'Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/39.0.2171.71 Safari/537.36' HTTP_VIA: '1.1 TMGCOL001' HTTP_X_FORWARDED_FOR: '158.119.150.18' HTTP_X_FORWARDED_HOST: '158.119.147.85' HTTP_X_FORWARDED_SERVER: 'bioinformatics-galaxy.phe.org.uk' ORGINAL_HTTP_HOST: 'localhost:8084' ORGINAL_REMOTE_ADDR: '127.0.0.1' PATH_INFO: '/user/dbkeys' REMOTE_ADDR: '158.119.150.18' REQUEST_METHOD: 'GET' SERVER_NAME: '0.0.0.0' SERVER_PORT: '8084' SERVER_PROTOCOL: 'HTTP/1.1' WSGI Variables -------------- application: <paste.recursive.RecursiveMiddleware object at 0x8fe2c90> is_api_request: False paste.cookies: (<SimpleCookie: galaxysession='c6ca0ddb55be603a1e24419432331618f5a7191d55ca4813cd28cd8c84abb88b122c85b9044b10ba'>, 'galaxysession=c6ca0ddb55be603a1e24419432331618f5a7191d55ca4813cd28cd8c84abb88b122c85b9044b10ba') paste.expected_exceptions: [<class 'paste.httpexceptions.HTTPException'>] paste.httpexceptions: <paste.httpexceptions.HTTPExceptionHandler object at 0x8fe2510> paste.httpserver.thread_pool: <paste.httpserver.ThreadPool object at 0x9332210> paste.recursive.forward: <paste.recursive.Forwarder from /> paste.recursive.include: <paste.recursive.Includer from /> paste.recursive.include_app_iter: <paste.recursive.IncluderAppIter from /> paste.recursive.script_name: '' paste.throw_errors: True request_id: '965c3b007ecc11e4b771005056983c1e' webob._parsed_query_vars: (MultiDict([]), '') wsgi process: 'Multithreaded' --- The file it is looking for (dataset_127764.dat) is indeed not there and I suspect that once it contained a genome of a custom build that this user had added. How it was removed I cannot tell. I don't need to get this particular genome back, but I need to stop Galaxy from looking for it, so that the user can get back into the interface. Does anyone know how I can wipe all Custom Builds for a given user? Thanks a lot for your help Best regards Ulf -- Ulf Schaefer, PhD Bioinformatics Scientist Bioinformatics Unit - Infectious Disease Informatics Public Health England 61 Colindale Ave London NW9 5EQ ulf.schaefer@phe.gov.uk Tel: 020 832 77296 http://www.gov.uk/phe Protecting and improving the nation’s health ************************************************************************** The information contained in the EMail and any attachments is confidential and intended solely and for the attention and use of the named addressee(s). It may not be disclosed to any other person without the express authority of Public Health England, or the intended recipient, or both. If you are not the intended recipient, you must not disclose, copy, distribute or retain this message or any part of it. This footnote also confirms that this EMail has been swept for computer viruses by Symantec.Cloud, but please re-sweep any attachments before opening or saving. http://www.gov.uk/PHE **************************************************************************