Dear Nicola I have the version 16.01. I dont know what is happening because before everything was working perfectly. I conifgured through the config/auth_conf.xml <auth> <authenticator> <type>ldap</type> <!-- Replacement fields: instances of {email}, {username} and {password} are replaced with the corresponding user's values inside the <filter>, <server>, <ldap-options>, <search-fields>, <search-filter>, <search-base>, <search-user> and <search-password> elements. --> <!-- Filter users for which this authenticator applies. This is a Python expression which is evaluated after field replacement. --> <!-- <filter>'{email}'.endswith('@example.com')</filter>--> <options> <!-- Whether to allow user registration. Possible values are True, False and Challenge (i.e. allow registration in case of successful authentication). Default is True. --> <allow-register>True</allow-register> <!-- Whether Galaxy should automatically register users when they first login. Default is False. --> <auto-register>True</auto-register> <!-- Whether users are allowed to change their password. Default is False. --> <!-- <allow-password-change>False</allow-password-change> --> I tried to change relaod again today but still the smae problem. I have this error/warning when I start sh run.sh command: home/galaxy/galaxy-dist/.venv/lib/python2.7/site-packages/pip/_vendor/requests/packages/urllib3/util/ssl_.py:315: SNIMissingWarning: An HTTPS request has been made, but the SNI (Subject Name Indication) extension to TLS is not available on this platform. This may cause the server to present an incorrect TLS certificate, which can cause validation failures. For more information, see https://urllib3.readthedocs.org/en/latest/security.html#snimissingwarning. SNIMissingWarning /home/galaxy/galaxy-dist/.venv/lib/python2.7/site-packages/pip/_vendor/requests/packages/urllib3/util/ssl_.py:120: InsecurePlatformWarning: A true SSLContext object is not available. This prevents urllib3 from configuring SSL appropriately and may cause certain SSL connections to fail. For more information, see https://urllib3.readthedocs.org/en/latest/security.html#insecureplatformwarn... . I don't know if ot is because of the SSL certification we installed recently on apache. When an old user is trying to loggin it is working because the user is in the database of Galaxy, but I see this error or wraning don't know. galaxy.auth.providers.ldap_ad DEBUG 2016-09-16 14:21:26,902 LDAP authentication successful /home/galaxy/galaxy-dist/.venv/lib/python2.7/site-packages/sqlalchemy/sql/default_comparator.py:153: SAWarning: The IN-predicate on "request_type.id" was invoked with an empty sequence. This results in a contradiction, which nonetheless can be expensive to evaluate. Consider alternative strategies for improved performance. 'strategies for improved performance.' % expr) However if new user is trying to loggin it is saying succeful but in the web interface it is saying username or password invalid. galaxy.auth.providers.ldap_ad DEBUG 2016-09-15 17:06:41,776 LDAP authentication successful 10.38.149.72 - - [15/Sep/2016:17:06:41 +0200] "POST /user/login?use_panels=True HTTP/1.1" 200 - " https://galaxy-g.nihs.ch.nestle.com/user/login?use_panels=True&redirect=%2F" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.112 Safari/537.36" Thanks Mohamed 2016-09-15 20:28 GMT+02:00 Nicola Soranzo <nsoranzo@tiscali.it>:

Hi Mohamed, - what Galaxy release are you using? - what LDAP server are you using? - how did you configured LDAP auth? remote user or using config/auth_conf.xml

Cheers, Nicola

On 15/09/16 18:27, Mohamed Kassam wrote:

...

Dear all I have an issue today, with authentication in our galaxy instance. I restarted our instance and now new user can not be auto register automatically. I am using the ldap of our institute, old user can login but when a new user wants to login it says user or email invalid however I saw on the terminal that ldap authentication is successful.

Do you know if someone had the some issue or problem with the the database.

Thanks in advance

Mohamed

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