Dear Dr Johannes,Alot of thanks for you but i already sent the same issue to galaxy-dev@lists.bx.psu.edu the galaxy mailing list without reply i am so sorry for disturbance Best Regards, https://www.mcpvirtualbusinesscard.com/VBCServer/elsayedhegazy/interactiveca... HegazyIT Manager at ALHAYAH LabsBioinformatician - Software developer Mobile: +2 0100 6 99 88 36e-mail: elsayedhegazy@live.com

Date: Tue, 3 Dec 2013 10:15:22 +0100 From: johannes.eichner@uni-tuebingen.de To: elsayedhegazy@live.com CC: andraeger@eng.ucsd.edu Subject: Re: [Galaxy-ZBIT] Help needed in Galaxy Uploading files.

Dear Mr. Hegazy,

please note that we only provide support for the customized Galaxy instance hosted at http://webservices.cs.uni-tuebingen.de.

If you have any questions considering the main Galaxy instance which also offers the NGS TOOLBOX BETA (https://usegalaxy.org) please contact the core development team by joining the galaxy mailing list (galaxy-dev@lists.bx.psu.edu) as described here: http://wiki.galaxyproject.org/MailingLists#Posting_a_Question

Kind regards, Johannes

On 12/03/2013 08:37 AM, El-Sayed Hegazy wrote:

...

Dear Dr Andreas,When i using Galaxy website and then go to Analyze data section and navigate through tools i found NGS tool box used for Next Generation Sequencing data analysis from Quality control like Groomer and trimming and filtering and then we can make mapping and more with Illumina RAW data files Its actually part of Galaxy services Called NGS tool box Beta I need to clarify what i miss ? Alot of thanks for you Best Regards, https://www.mcpvirtualbusinesscard.com/VBCServer/elsayedhegazy/interactiveca... HegazyIT Manager at ALHAYAH LabsBioinformatician - Software developer Mobile: +2 0100 6 99 88 36e-mail: elsayedhegazy@live.com

...

Date: Mon, 2 Dec 2013 09:28:10 -0800 From: andraeger@eng.ucsd.edu To: elsayedhegazy@live.com; galaxy@listserv.uni-tuebingen.de CC: mahef111@gmail.com Subject: Re: [Galaxy-ZBIT] Help needed in Galaxy Uploading files.

Dear El-Sayed Hegazy,

Due to the long Thanksgiving weekend I could not reply to you earlier. Thank you for your patience. I now downloaded your file and had a look into it. What I realized from your e-mail is that you are interested in next generation sequencing, NGS, which is actually not part of our services. We do not provide any tools that facilitate handling this kind of data. So, I would like to know what you intended to do with your file; i.e., to which tool did you like to upload it and what was your envisaged analysis?

Thanks

-- Dr. Andreas Draeger University of California, San Diego, La Jolla, CA 92093-0412, USA Bioengineering Dept., Systems Biology Research Group, Office #2506 Phone: +1-858-534-9717, Fax: +1-858-822-3120, twitter: @dr_drae

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