Login problems with Galaxy on Chrome, Firefox is running fine, where should I look?

12 May 2015

      Hi Folks,

I'm working on setting up a Galaxy production server, following the
instructions on
https://wiki.galaxyproject.org/Admin/Config/Performance/ProductionServer.
I'm using postgresql and an Apache proxy server.  It's not going well, and
I could use some guidance.

When I access the galaxy server on Google Chrome, I can't log in.  I can go
to the login prompt and enter my credentials, but after I do that, I
continue to see the login prompt as if I hadn't logged in.

Then when I try to do a simple file upload, I see this message in pink in
the history panel:

"An error occurred while getting updates from the server.  Please contact a
Galaxy admninistrator if the problem persists"

and when I click on the little bug icon, here's what I see in the Galaxy
pane:

{
  "agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_3)
AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.90 Safari/537.36",
  "url": "
https://galaxyxena.soe.ucsc.edu/galaxy/galaxy/api/histories/bf0806da5b28c6d9...
",
  "data": "",
  "options": {
    "data": {},
    "parse": true,
    "emulateHTTP": false,
    "emulateJSON": false
  },
  "xhr": {
    "readyState": 4,
    "responseText": "{\"err_msg\": \"History is not accessible by user\",
\"err_code\": 403002}",
    "responseJSON": {
      "err_msg": "History is not accessible by user",
      "err_code": 403002
    },
    "status": 403,
    "statusText": "Forbidden",
    "responseHeaders": {
      "Date": "Wed, 13 May 2015 02:23:16 GMT\r",
      "cache-control": "max-age=0,no-cache,no-store\r",
      "Transfer-Encoding": "chunked\r",
      "Server": "PasteWSGIServer/0.5 Python/2.7.1\r",
      "Connection": "close\r",
      "x-frame-options": "SAMEORIGIN\r",
      "content-type": "application/json\r"
    }

  },
  "source": [],
  "user": {
    "quota_percent": null,
    "nice_total_disk_usage": "0 bytes",
    "total_disk_usage": 0,
    "id": null,
    "username": "(anonymous user)",
    "email": "",
    "is_admin": false
  }
}

Meanwhile, paster.log shows the following error messages:

galaxy.tools ERROR 2015-05-12 19:23:16,766 Exception caught while
attempting to\

ol execution:

Traceback (most recent call last):

  File "/scratch/home/galaxy/galaxy/lib/galaxy/tools/__init__.py", line
1303, in handle_single_execution
    job, out_data = self.execute( trans, incoming=params, history=history,
rerun_remap_job_id=rerun_remap_job_id,mapping_over_collection=mapping_over_collection
)

  File "/scratch/home/galaxy/galaxy/lib/galaxy/tools/__init__.py", line
1867, in execute
    return self.tool_action.execute( self, trans, incoming=incoming,
set_output_hid=set_output_hid, history=history, **kwargs )
  File "/scratch/home/galaxy/galaxy/lib/galaxy/tools/actions/upload.py",
line 21, in execute
    uploaded_datasets = upload_common.get_uploaded_datasets( trans, '',
incoming, precreated_datasets, dataset_upload_inputs, history=history )
  File
"/scratch/home/galaxy/galaxy/lib/galaxy/tools/actions/upload_common.py", line
242, in get_uploaded_datasets
    data = new_upload( trans, cntrller, uploaded_dataset,
library_bunch=library_bunch, history=history )
  File
"/scratch/home/galaxy/galaxy/lib/galaxy/tools/actions/upload_common.py", line
232, in new_upload
    return __new_history_upload( trans, uploaded_dataset, history=history,
state=state )
  File
"/scratch/home/galaxy/galaxy/lib/galaxy/tools/actions/upload_common.py",line
135, in __new_history_upload
    hda.state = hda.states.QUEUED
  File "/scratch/home/galaxy/galaxy/lib/galaxy/model/__init__.py", line
1546, in set_dataset_state
    object_session( self ).add( self.dataset )
AttributeError: 'NoneType' object has no attribute 'add'

Meanwhile, if I'm working on Firefox, I can log in and upload files with no
trouble.

Any ideas?

Thanks!

Melissa

Melissa Cline

Martin Čech

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