Per the error message 'Temporary failure in name resolution', it sounds
like your server was unable to locate smtp.gmail.com
. Can you verify the
server does have the ability to connect to this machine and send email?
This may help:
If it's working, then just retry sending the activation email.
On Mon, Nov 9, 2015 at 5:06 AM Jun Fan <j.fan(a)qmul.ac.uk> wrote:
I am using smtp.gmail.com
as the smtp server with gmail account. It
worked perfectly fine in the past. Just this morning, I received an email
reporting the issue of failing to receive the activation email. The error
message from Galaxy is “This account has not been activated yet but we are
unable to send the activation link. “ Similarly in the error report
function, there is also an expected error: “An error occurred sending the
report by email: [Errno-3] temporary failure in name resolution”. Any ideas
of how to solve the issue?
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