Can't log in to Galaxy instance using Safari web browser

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Stephanie LE GRAS

13 Sep 2016 13 Sep '16

4:21 p.m.

Hi there (again),

Another problem we are currently facing is that we cannot log in anymore on our galaxy instance using Safari. It’s working with Firefox and Chrome but when we are using Safari (with the right password and login) we just see a green box saying that we successfully logged in and we go back to the log in page.

This is a problem we are encountering on our test instance that we’ve just updated to the latest release release_16.07.

Any idea about what the problem can be ?

Many thanks in advance for any help,

Best regards,

Stephanie -- Stephanie Le Gras INSERM Computational scientist - Bioinformatician GenomEast platform (former Microarray and Sequencing platform) IGBMC 1, rue Laurent Fries 67404 ILLKIRCH Cedex France Tel. : +33 (0)3 88 65 32 73

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Martin Čech

13 Sep 13 Sep

4:36 p.m.

Hello Stephanie,

I have just tested this on 16.07 and on `dev` branch of Galaxy and it works for both in my case. Can you please check the browser's console for javascript errors?

Thanks,

Martin

On Tue, Sep 13, 2016 at 10:22 AM Stephanie LE GRAS slegras@igbmc.fr wrote:

...

Hi there (again),

Another problem we are currently facing is that we cannot log in anymore on our galaxy instance using Safari. It’s working with Firefox and Chrome but when we are using Safari (with the right password and login) we just see a green box saying that we successfully logged in and we go back to the log in page.

This is a problem we are encountering on our test instance that we’ve just updated to the latest release release_16.07.

Any idea about what the problem can be ?

Many thanks in advance for any help,

Best regards,

Stephanie

--

Stephanie Le Gras

INSERM Computational scientist - Bioinformatician GenomEast platform (former Microarray and Sequencing platform) IGBMC 1, rue Laurent Fries 67404 ILLKIRCH Cedex France Tel. : +33 (0)3 88 65 32 73

Please keep all replies on the list by using "reply all" in your mail client. To manage your subscriptions to this and other Galaxy lists, please use the interface at: https://lists.galaxyproject.org/

To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/mailinglists/

Stephanie LE GRAS

5:33 p.m.

New subject: Can't log in to Galaxy instance using Safari web browser

Hi Martin,

Thank you for your feedback. We don’t have any javascript errors…

Stephanie

De : Martin Čech marten@bx.psu.edu Date : mardi 13 septembre 2016 16:36 À : Stephanie Le Gras slegras@igbmc.fr, "galaxy-dev@lists.galaxyproject.org" galaxy-dev@lists.galaxyproject.org Objet : Re: [galaxy-dev] Can't log in to Galaxy instance using Safari web browser

Hello Stephanie,

I have just tested this on 16.07 and on `dev` branch of Galaxy and it works for both in my case. Can you please check the browser's console for javascript errors?

Thanks,

Martin On Tue, Sep 13, 2016 at 10:22 AM Stephanie LE GRAS <slegras@igbmc.frmailto:slegras@igbmc.fr> wrote: Hi there (again),

This is a problem we are encountering on our test instance that we’ve just updated to the latest release release_16.07.

Any idea about what the problem can be ?

Many thanks in advance for any help,

Best regards,

___________________________________________________________ Please keep all replies on the list by using "reply all" in your mail client. To manage your subscriptions to this and other Galaxy lists, please use the interface at: https://lists.galaxyproject.org/

To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/mailinglists/

Martin Čech

5:43 p.m.

Stephanie:

can you log in to usegalaxy.org or test.galaxyproject.org using Safari? Also please try to login to your instance using Safari private window.

Martin

On Tue, Sep 13, 2016 at 11:33 AM Stephanie LE GRAS slegras@igbmc.fr wrote:

...

Hi Martin,

Thank you for your feedback. We don’t have any javascript errors…

Stephanie

*De : *Martin Čech marten@bx.psu.edu *Date : *mardi 13 septembre 2016 16:36 *À : *Stephanie Le Gras slegras@igbmc.fr, " galaxy-dev@lists.galaxyproject.org" galaxy-dev@lists.galaxyproject.org *Objet : *Re: [galaxy-dev] Can't log in to Galaxy instance using Safari web browser

Hello Stephanie,

I have just tested this on 16.07 and on `dev` branch of Galaxy and it works for both in my case. Can you please check the browser's console for javascript errors?

Thanks,

Martin

On Tue, Sep 13, 2016 at 10:22 AM Stephanie LE GRAS slegras@igbmc.fr wrote:

Hi there (again),

Another problem we are currently facing is that we cannot log in anymore on our galaxy instance using Safari. It’s working with Firefox and Chrome but when we are using Safari (with the right password and login) we just see a green box saying that we successfully logged in and we go back to the log in page.

This is a problem we are encountering on our test instance that we’ve just updated to the latest release release_16.07.

Any idea about what the problem can be ?

Many thanks in advance for any help,

Best regards,

Stephanie

--

Stephanie Le Gras

INSERM Computational scientist - Bioinformatician GenomEast platform (former Microarray and Sequencing platform) IGBMC 1, rue Laurent Fries 67404 ILLKIRCH Cedex France Tel. : +33 (0)3 88 65 32 73

Please keep all replies on the list by using "reply all" in your mail client. To manage your subscriptions to this and other Galaxy lists, please use the interface at: https://lists.galaxyproject.org/

To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/mailinglists/

Stephanie LE GRAS

15 Sep 15 Sep

1:50 p.m.

New subject: Can't log in to Galaxy instance using Safari web browser

Dear Martin,

It’s worked for both. I’ve just tried to log in using Safari private window and it didn’t work neither…

Steph

De : Martin Čech marten@bx.psu.edu Date : mardi 13 septembre 2016 17:43 À : Stephanie Le Gras slegras@igbmc.fr, "galaxy-dev@lists.galaxyproject.org" galaxy-dev@lists.galaxyproject.org Objet : Re: [galaxy-dev] Can't log in to Galaxy instance using Safari web browser

Stephanie:

can you log in to usegalaxy.orghttp://usegalaxy.org or test.galaxyproject.orghttp://test.galaxyproject.org using Safari? Also please try to login to your instance using Safari private window.

Martin

On Tue, Sep 13, 2016 at 11:33 AM Stephanie LE GRAS <slegras@igbmc.frmailto:slegras@igbmc.fr> wrote: Hi Martin,

Thank you for your feedback. We don’t have any javascript errors…

Stephanie

De : Martin Čech <marten@bx.psu.edumailto:marten@bx.psu.edu> Date : mardi 13 septembre 2016 16:36 À : Stephanie Le Gras <slegras@igbmc.frmailto:slegras@igbmc.fr>, "galaxy-dev@lists.galaxyproject.orgmailto:galaxy-dev@lists.galaxyproject.org" <galaxy-dev@lists.galaxyproject.orgmailto:galaxy-dev@lists.galaxyproject.org> Objet : Re: [galaxy-dev] Can't log in to Galaxy instance using Safari web browser

Hello Stephanie,

I have just tested this on 16.07 and on `dev` branch of Galaxy and it works for both in my case. Can you please check the browser's console for javascript errors?

Thanks,

Martin On Tue, Sep 13, 2016 at 10:22 AM Stephanie LE GRAS <slegras@igbmc.frmailto:slegras@igbmc.fr> wrote: Hi there (again),

This is a problem we are encountering on our test instance that we’ve just updated to the latest release release_16.07.

Any idea about what the problem can be ?

Many thanks in advance for any help,

Best regards,

To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/mailinglists/

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Martin Čech
Stephanie LE GRAS