On Nov 7, 2012, at 5:47 AM, Diam Hsu wrote:

Dear Sir or Madam,

I used to use Galaxy to analyze NGS data, but these two days I could't login my Galaxy account, it also told me that my account has been marked deleted, and asked me to contact the Galaxy administrator to restore my account.

Could you help me restore my accounts because I have to use Galaxy to finish my thesis.

Hi, Your account was disabled because we discovered that you were using more than one account. The Galaxy Main server is a public resource and we implemented quotas to give everyone fair access to our (limited) resources. If you need more resources than we are able to make available on Galaxy Main, your needs might be best suited to a cloud or local instance of Galaxy. For more information on these, see: http://wiki.g2.bx.psu.edu/Big%20Picture/Choices If you'd like to use one of your existing accounts, please let me know which one and I'll re-enable it. --nate

Thank you very much for your help!!!

Best regards,

Dima Hsu

Graduate student,

Graduate Institute of Biomedical Informatics

Taipei Medical University, Taipei, Taiwan

Email:b1984073@gmail.com

___________________________________________________________ Please keep all replies on the list by using "reply all" in your mail client. To manage your subscriptions to this and other Galaxy lists, please use the interface at:

http://lists.bx.psu.edu/