file download returns empty file or webpage fails with ERR_CONNECTION_CLOSED
Hi guys, I have setup a test galaxy and configured Apache as proxy. It's been running fine when I did all testing on my machine with Chrome. Recently, I let some of my colleagues to try it out, then they experience some file download issues. On one machine, both FireFox and IE8 downloaded empty files (zero byte). But on another Linux machine, FireFox downloaded a complete file successfully. On two MacBook machines, Chrome encountered webpage error (only the right hand side) as soon as download button was pressed. Saying: *This webpage is not available* * * *error 100 (net::ERR_CONNECTION_CLOSED): The server unexpectedly closed the connection.* I have seems someone posted the exact same issue before but no solution has been given. I enabled Apache xsend file: <Location "/"> XSendFile on XSendFileAllowAbove on</Location> And configured galaxy to be aware of this in universe_wsgi.ini apache_xsendfile = True. Any help will be appreciated. Thanks Derrick
On Feb 23, 2012, at 5:13 PM, Derrick LIN wrote:
Hi guys,
I have setup a test galaxy and configured Apache as proxy. It's been running fine when I did all testing on my machine with Chrome.
Recently, I let some of my colleagues to try it out, then they experience some file download issues.
On one machine, both FireFox and IE8 downloaded empty files (zero byte). But on another Linux machine, FireFox downloaded a complete file successfully.
On two MacBook machines, Chrome encountered webpage error (only the right hand side) as soon as download button was pressed. Saying:
*This webpage is not available* * * *error 100 (net::ERR_CONNECTION_CLOSED): The server unexpectedly closed the connection.*
I have seems someone posted the exact same issue before but no solution has been given.
I enabled Apache xsend file:
<Location "/">
XSendFile on
XSendFileAllowAbove on </Location>
And configured galaxy to be aware of this in universe_wsgi.ini apache_xsendfile = True.
Hi Derrick, Is there anything indicative of the problem in Apache's error log? You may want to turn up the log level to debug. --nate
Any help will be appreciated.
Thanks Derrick ___________________________________________________________ Please keep all replies on the list by using "reply all" in your mail client. To manage your subscriptions to this and other Galaxy lists, please use the interface at:
participants (2)
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Derrick LIN -
Nate Coraor