Hi Alison, You have just one account at Galaxy Main https://usegalaxy.org, created with the email address rattray56@gmail.com in 2017 and last logged into two days ago. It contains ~ 34 GB of data. So it seems this happened at a different public Galaxy server. Each is administered independently. Usually, data retention policies are noted somewhere on the home page of the server or at the bottom of the *User > Saved Histories* page. Contact information is also usually on the home page of the server and/or here: https://galaxyproject.org/use/ If you need help finding the contact info, share back the base URL of the public Galaxy server and we can help you to find the contact info. Thanks! Jen -- Jennifer Hillman-Jackson Galaxy Application Support https://usegalaxy.org https://galaxyproject.org https://galaxyproject.org/support https://galaxyproject.org/learn https://help.galaxyproject.org On Mon, Jul 22, 2019 at 7:41 AM Rattray, Alison (NIH/NCI) [C] via galaxy-dev <galaxy-dev@lists.galaxyproject.org> wrote:

I forgot that I had set up an account a while ago, but came across the old account tonight. Problem is that as I was trying to merge them it seems all my files are now gone. Neither of my sign in addresses gets me back to my data (ouch!). How can I get beyond this. (Yes I tried what is suggested when it says that my data is deleted... nothing shows up. Would appreciate some input into how to merge my two accounts into one and hopefully rescue my data as well!!!! Thank you

Alison J. Rattray, Ph.D. Contractor RNA Biology Laboratory 1050 Boyles St. Bldg 539 Rm 222 Frederick, Maryland 21701 (301)846-6715 Cell 240-529-7172 Alternative email: rattray56@gmail.com

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