Lilach, Is this on your own install of Galaxy or the public ones? If its on the public ones offered by the Galaxy community, I think you need to post to the users list. If its own your own custom install of Galaxy, you need to check that the job runners have been configured correctly. -Adam -- Adam Brenner Computer Science, Undergraduate Student Donald Bren School of Information and Computer Sciences Research Computing Support Office of Information Technology http://www.oit.uci.edu/rcs/ University of California, Irvine www.ics.uci.edu/~aebrenne/ aebrenne@uci.edu On Tue, Apr 30, 2013 at 12:29 AM, lilach noy <lilachnoy@gmail.com> wrote:

Hello,

I'm new to Galaxy so I think i'm at the right place asking this, though please let me know if I got it all wrong. I sent a Tophat query on Thursday about 5 days ago and it is still waiting to ran (gray background).

Is to O.k? A bug? Should i keep waiting or stop everything and restart?

If this is not the address for reporting a suspicious bug, whom does this concern?

Thank you very much, Lilach

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