Noémie: please try to avoid using the character 'é' in your email address within Galaxy. Our system is not prepared to handle it yet, we are sorry. regards Martin Galaxy Team On Mon, Apr 28, 2014 at 4:18 PM, Martin Čech <marten@bx.psu.edu> wrote:

Hello Noémie Delrieu,

can you please describe the process in which the error happens? Do you only click on 'get data' or do you also select from the sublist? Also try cleaning the browser cache or using Galaxy with other browser to check on the issue.

thanks

Martin Galaxy Team

On Sun, Apr 27, 2014 at 1:18 PM, DELRIEU Noemie < Noemie.DELRIEU@gustaveroussy.fr> wrote:

...

Hello,

I contact you because I need some help with my galaxy account. I can't use function"get data" for 3 days. This number error appears :

*GURU MEDITATION: #18e5fee395824913a0f27ff2063a0ead*

The adress mail noemie.delrieu@gustaveroussy.fr is used for log in on server.

Thank you.

Best regards *, *

Noémie Delrieu

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