Hi again,

 

The problem with ftp transferred files not showing up under my account in Galaxy (main) is actually solved now. I could be an issue of being logged in from many clients at the same time – when I logout from Galaxy and then start ftp transfer – upon logging in to Galaxy again I can indeed see the files listed under “Upload File”.

All your items 1-4 below checked out as ok by the way and I was below the quota.

 

Cheers

 

/Hans

 

 

Helllo Hans,

Some items to double check:

1 - The ftp server is: "main.g2.bx.psu.edu"
2 - Files are 50G or smaller. This is a hard limit - if your data is larger, a local or cloud instance will be needed: http://getgalaxy.org
3 - FileZilla reports that FTP is successful (there is a tab at the bottom of the UI, click on this and it will list the actual status of transfer, so that there is no ambiguity)
4 - The user/pass credentials used in Filezilla are the same as those being used for your Galaxy account. If you have multiple accounts (you shouldn't...), the data may be in another account.
*note:* If you are using multiple accounts, please copy all data to a single account and permanently delete from the others. The public instance supports one account per user only.

If you are over quota (have more than 250G of data), this will prevent moving a data file from the FTP transfer area into a history, but it will not block the FTP transfer itself.

It does sound as if you have already seen the FTP wiki/screencast, but I'll post the wiki just in case:
http://wiki.g2.bx.psu.edu/FTPUpload

Hopefully one of these helps to work out the issue,

Jen
Galaxy team

Hi,

I´m using Galaxy (main) browser on a Win 7 PC to get statistics from my sequencing runs. Now I have bam files which are too big for upload from my local hard drive so I tried to ftp upload to main.g2.bx.psu.edu via a client (FileZilla). The transfer of files seems to be complete but the files do not appear under Get Data/Upload File and I have the message “Your FTP upload directory contains no files”. I have tried to upload txt, zip, and bam files by ftp but nothing worked.

 

 

Any suggestions?

 

Many thanks

/Hans

 

Hans Matsson, PhD

Karolinska Institutet

Department of Biosciences and Nutrition

Novum

Hälsovägen 7-9

SE-141 83 Huddinge, Sweden

 

Email: Hans.Matsson@ki.se

Phone (office): +46-8-524 81143   

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