Hi Jen,

Thank you for the reply. Yes, I noticed today that my queries are running. I apologize for deleting and re-running them. I thought something is wrong with my files and they are not working properly.  I will be more patient from now on.

Thanks,
Neel

On 5/13/13 4:59 PM, Jennifer Jackson wrote:
Hi Neel,

The public Main Galaxy instance is very busy, but I can let you know that I see your account in the queue in line for processing. The best option is to leave the job alone to process, and to not delete/re-run it.

If you want to send me a link to your shared history, I would be glad to double check the situation. You can email direct to me.

Thank you for your patience,

Jen
Galaxy team

On 5/12/13 6:57 AM, Neel Aluru wrote:
Hello,

I am having problem with starting my query. For days it is showing "Job waiting to run". Is the system backed up and there is a long queue? or is there a problem with my query? Normally if there is any problem it shows an error message. I am within the usage limits. I am trying to map my SOLiD data set to custom reference genome (fasta format). I converted the SOLiD output to fastq. Then I am using Map with Bowtie for SOLiD. Everything went fine quickly except the last step, which waiting for over 6 days now. Any help or suggestions appreciated.

Thank you,
Neel
 
Neel Aluru
Assistant Scientist
Biology Department 
Redfield Building 3-04
Woods Hole Oceanographic Institution
45, Water Street
Woods Hole, MA

naluru@whoi.edu
508-289-3607
 



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Jennifer Hillman-Jackson
Galaxy Support and Training
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-- 
Neel Aluru, Ph.D.
Assistant Scientist
Biology Department
Woods Hole Oceanographic Institution
Woods Hole 02543 MA 
USA
Phone:508-289-3607
Fax:508-457-2134
http://www.whoi.edu/profile/naluru/