Hi Ann,

I was not able to duplicate the behavior, but the way visualizations are launched and the time frame in our logs are both a fit with an earlier known job scheduling delay on the public Main instance. Please try the visualization again, if you haven't already, and let us know if it is still problematic.

Best,

Jen
Galaxy team

On 6/11/13 11:16 PM, Ann Holtz-Morris, M.S. wrote:

Hi,

Earlier today I couldn't add a new visualization. I just was working again and now I cannot load the viualizations that I'd previously set to load (BAM from SAV). I get the message

Internal Server Error

Galaxy was unable to sucessfully complete your request....

GURU MEDITATION: #ff39a25b2b684850ba01c9bdc9eb8942

Thanks for your help!

Ann

Ann Holtz-Morris

SRA III

de Jong Laboratory

CHORI Oakland

Oakland, CA
___________________________________________________________
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using "reply all" in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

  http://lists.bx.psu.edu/listinfo/galaxy-dev

To manage your subscriptions to this and other Galaxy lists,
please use the interface at:

  http://lists.bx.psu.edu/

To search Galaxy mailing lists use the unified search at:

  http://galaxyproject.org/search/mailinglists/

-- 
Jennifer Hillman-Jackson
Galaxy Support and Training
http://galaxyproject.org