Hello,

I'm new to Galaxy so I think i'm at the right place asking this, though please let me know if I got it all wrong.
I sent a Tophat query on Thursday about 5 days ago and it is still waiting to ran (gray background).

Is to O.k? A bug? Should i keep waiting or stop everything and restart? 

If this is not the address for reporting a suspicious bug, whom does this concern? 

Thank you very much,
Lilach