[galaxy-user] Unable to use FASTQ tool on Main over several days

Please, I have been unable to use any of the tools under FASTQ Tools for the last 4 days. I keep getting an error message with codes, for instance GURU MEDITATION: #376b73ae417d41f3a7c2088770e13b8f. Is this part of the platform down for some reason? Best wishes and thanks, E. Fox