Hi Faith,

There was an FTP issue on our side earlier today, but your processing does not quite fit the usual symptoms. Please try to FTP again using a client that will allow interrupted transfers to be resumed (FileZilla, CyverDuck) see if that helps.

You might also want to check your general internet connection - there are several "speedtest" type tools that can detect problems. Use google to locate one or if you have a system administrator they should be able to help.

Very sorry to hear that you are having problems but hopefully one of these options will help,

Jen
Galaxy team

On 8/21/12 9:34 AM, Fatih Ozsolak wrote:
> Hi,
>
> I am trying to upload 12 fastq files to Galaxy via FTP. The FTP is
> randomly loosing connection, caussing interruption of the upload. Can
> you let me know what is wrong?
>
> Thanks,
> fatih
>
>
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-- Jennifer Jackson
http://galaxyproject.org
___________________________________________________________
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using "reply all" in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

http://lists.bx.psu.edu/listinfo/galaxy-dev

To manage your subscriptions to this and other Galaxy lists,
please use the interface at:

http://lists.bx.psu.edu/