Hello,

Please check all histories and shared histories. All data must be permanently deleted, and no histories shared with you, to reach 0% usage.

Find all in the in the history menu under:

Help is here in our wiki:


Hopefully this helps! This about always solves the problem, but of you still are having issues, let us know.

Jen
Galaxy team

On 3/25/14 10:37 AM, Alexandre Maia wrote:
I am using Deeptools at the main public server and was adding some files initially to test. Now I have removed all my files (hidden and unhidden) and history, but my usage is still at 38%. How can I remove all the files to have a 0%?

My user name is alexandre.gaspar.maia@gmail.com

Thanks.

A


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