Hello all, We have a good news / bad news situation here. The good news is that people have now been able to unsubscribe without any problems. That's also the bad news. We don't know if the problem has been fixed, or if it is merely intermittent. Our system logs indicate that all unsub emails that were supposed to go out, were accepted by the receiving systems. For future reference, I have included "How to unsubscribe" instructions below, *including the number one place where this process can go wrong. * Finally, I'd like to thank Giovanni, Nic, Yi, and David for reporting and helping us investigate an issue with a mailing list that they just wanted to unsubscribe from. Thanks, Dave C. ------------- How to unsubscribe 1) Go to http://lists.bx.psu.edu/listinfo/galaxy-user. 2) In the bottom section type in your email address and click the "unsubscribe or edit options" button next to your address 3) Check the "Yes I really want to unsubscribe" box, and then click the "Unsubscribe" button. 4) This should send a confirmation email to your account within the next few minutes. *Check your inbox, any folder that you filter galaxy-user traffic too, and your SPAM folder. * The email will look something like: from galaxy-user-request@lists.bx.psu.edu reply-to galaxy-user-request@lists.bx.psu.edu to your email address subject confirm veryLongStringOfNumbersAndDigits If any step of this process goes wrong, please let us know. We hate to see you go, but you should be able to go when you want to. -- http://galaxy.psu.edu/gcc2011/ http://getgalaxy.org http://usegalaxy.org/